Concept43 is a creative studio that designs and develops custom websites and digital experiences for businesses of any size and stage, turning visitors into customers, bookings and enquiries.
20+ Years of experience working with 800+ businesses
A hard working website is one of the most valuable marketing assets your business can have. It attracts the right visitors and helps them understand what you do and what you offer. It makes taking the next step much easier.
Whether it’s picking up the phone, sending you a DM or booking directly on your site, we design websites that get the job done. To do that, strategy comes first. It’s where we define what your business challenges and aspirations are, who your customers are, and what the site needs to achieve. We structure your site, design it and create on brand content that aligns with your goals, closing the gap between where your business is and where it’s going.
We design, build and maintain websites, ecommerce and landing pages that push your business forward.
Websites should do more than just sit there. Unlike online brochures, a marketing website presents your business, your offer and answers questions your customers might have. These sites work to make sure your business gets found in search, turning traffic into DMs and paying customers.
We build ecommerce sites that put your products at the fingertips of your customers all year round. We design a smooth buying process and make sure the checkout experience is effortless. These websites handle the practical side of payments, shipping and stock easily.
Every booking that comes through your own website is commissions saved on third parties. We build websites with integrated booking and reservation systems, whether it’s for your restaurant, hair salon, holiday rental or hotel business. Systems are connected to the tools you already use so nothing gets double booked.
We give your real estate properties an online stage where they can shine, driving engagement with photos and details the buyers want to see. A powerful search and filter system helps them find the right property. Every listing is built to turn the buyers interest into action. Behind the scenes, we create a system that you can fully operate independently with your team.
An online experience for your restaurant that puts your menu in the hands of your customers, wherever they are. We design on brand multilingual digital menus that are easy to read and easy to update. If a price changes or a dish needs to be modified, it’s live in just a few clicks.
When you’re running a campaign, sending your traffic to the homepage wastes clicks and money. We optimize landing pages for conversion, built around a single message or offer and a clear call to action, and it’s designed to match the campaign and your brand.
A beautiful website that is nowhere to be found is like handing out brochures in the middle of the desert. Our websites have on-page SEO built in from the start, with industry best practices and fast loading times, so it’s ready to be found from day one.
How a website speaks is just as important as how it looks. We define the tone of voice of your brand and the way your website talks about your business. Every page is designed for easy readability, without filler words getting in the way of a visitor turning into a paying customer.
A newsletter is a great way to keep your business top of mind with your customers. It’s also the one audience that isn’t influenced by an algorithm. We design on brand emails that people actually open up and read. We also connect your email platform of choice to your website so people can subscribe.
Websites can vary in all kinds of sizes. Are you launching your first website or are you replacing one that no longer does the job? We provide solutions that help you communicate and move your business towards growth.
Working with us means your goals become our goals. Every website we design is calibrated to take your business from where it currently stands to where it needs to be.
We start every website by asking the right questions. Then, we use those answers to shape the work. It takes a little longer to get started, but it also means that our efforts go where it matters.
You know your business better than we ever will. We know web design and we understand your industry. The best work happens when we both sit at the same table with no hierarchy limiting the work.
We believe agreeing with you on everything is a disservice. When we see a stronger route than the one that's on the table, we'll tell you, and bring you something worth discussing rather than a quiet yes.
Behind every website is someone who'll never sit in a meeting with us, the visitor who lands on the page. We design with them in mind whether or not the brief asks for it. When a visitor understands your site quickly, your business feels it.
Every website follows the same process. Depth might change with scope, but the thinking stays the same.
We start by understanding where your business actually is. We look at how it communicates, who it's speaking to, what's working and what's challenging you. A creative brief tells us about the business goals, but it rarely tells us what the business is trying to fix. With an in-depth discovery session we try to get to the root cause of the business challenges, so we can design accordingly. Sometimes the brief is exactly right and we move straight on, but sometimes what's on the table might not be the right way forward, and we say so early, with an alternative worth discussing.
Before we begin with the visual design, we map out the site structure. Wireframes lay out every page and how a visitor navigates through them. The layout and the essential copy blocks are decided in this phase. Here we also agree on what goes where, and for what reason. It's like looking at the construction plan before the building process begins.
When the site structure is defined, we start designing. We turn the wireframes into a fully clickable website prototype including all on brand copy and images. This is where the visual identity meets the user experience, and where the results of the discovery become something we can interact with. Every visual element and every heading builds on your brand's tone of voice and closes the gap between where your business is and where it wants to go. We design to solve, not to decorate.
This is where the prototype becomes a fully working website. We build it to be fast loading, to look as we intend on every device, and we make sure it's found in search from day one. We test it rigorously before anything goes live, on different browsers and different screens. We offer to remain active as the primary point of contact even after launching the website, to coordinate directly with any third party who might get involved. This way, you're never stuck wondering what happens next.
Some websites end when the work is done, and that's completely fine. Others turn into longer relationships, where we handle the day to day design and updates as they come up. It means our studio already knows your business, so there's no extensive re-briefing every time something needs changing. Either way, the pace is yours to set. We happily keep our door open, and nothing forces you to walk through it.
A website needs a few things to live on the world wide web. We provide and set up these web services and maintain them for you, so you don’t have to deal with the tech stuff.
This is the name of the address of your website. Usually it goes something like www.yourdomain.com. We help you to pick one that suits your business and register it for you.
Think of it as a mega-computer that’s always online and running your website. We host your site on a server that loads fast and has an uptime of 99.9%.
A professional email address using your own domain. It’s something like hello@yourbusiness.com instead of using a common Gmail account. It tells a customer you’re the real deal.
Your domain, hosting and email inboxes are all handled together. We’re the single point of contact so you don’t need to guess when the next invoice is due or handle annoying support desks.
Our services run on a global infrastructure built for speed and uptime. Your site loads quickly and stays online when your visitors reach the website.
SSL encryption, spam and virus filtering and protection against attacks are all included. We’ve got you covered right from the start.
Your site and its data are backed up on a schedule. This means that an update error or a wrong click doesn’t mean the end of your website.
We work with businesses that want to do right by the people they serve. That’s the kind of ambition we want to be part of.
Got questions? We’ve got answers.
For most businesses, the website is one of the first things a customer checks before they pick up the phone, book a reservation or walk through the door. It’s where they decide whether you’re worth their time. This happens often before having spoken to anyone about it. A cheap website template can get you online fast, but it rarely does the work of understanding your visitor and guiding them to act. A website built around your business, and the people it serves, earns trust, answers the questions your customers actually have and turns interest into bookings, enquiries and sales. That’s the difference between a site that just sits there and one that actually works for you.
It depends on what your business needs. A one-page landing site and a six-page multilingual website with booking or ecommerce built in are very different scopes. Pricing either one before we understand your business challenge or need would be a guessing game. We start with a conversation about where your business is and what the site actually needs to do. Then we give you a clear proposal scoped to those needs.
A small site can take a few weeks. A larger website with multiple languages or a real estate or shop system usually takes longer, and a lot depends on how quickly content and feedback come together on both sides. We give you a realistic timeline before we start, and we keep you in the loop as we go.
Even when it’s a refresh, we rebuild the whole website from scratch. We don’t take an existing website and build on top of it. We call this Frankensteining. We start by looking at what’s actually broken on the current site. Sometimes the structure is working perfectly and it’s the design or the copy that’s outdated, other times the whole thing isn’t aligned with your business anymore. Either way, what you get is a custom website built properly from the ground up.
Yes. We build sites you can manage without needing us for every small change and we walk you and your team through how it works before launch. Updating text, swapping an image or adding a new entry is done in a few clicks. And when something bigger comes up, or you’d rather hand it over, we’re here for that too.
A website that nobody can find isn’t doing what it’s built for. We create sites with search in mind from the start. Using a clean structure, fast loading speeds and proper on-page SEO so your site is ready to be found from day one. We also submit and index every page so search engines can recognize and crawl your website. We can’t promise number one search results overnight (no one honestly can) but we make sure the foundation is there for your business to grow.
We wave you goodbye into the setting sun… or not… A website launch is the start of something new. Sites occasionally need updates, new content, a seasonal campaign or a small fix, and we handle those as they come up, without you having to hire someone in-house. For ongoing needs, we offer maintenance plans, so your website stays up to date long after launch. If you only need us now and then, that’s completely fine too. The pace is yours to set.
